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Where is my order ?

You can find your Order Reference number and Estimated Delivery Date at the top of your Order Confirmation email. If you have chosen to use our Next or Named day delivery service, your delivery date will show at the top of your Order Confirmation email.

As soon as we despatch your order we will email to let you know.  In this email we will tell you which courier is bringing your order and provide a link so you can track its progress to your door.  We normally use TNT.

Our couriers will also email you to let you know delivery details. They will also provide you with an option to reschedule delivery to a more convenient date, in case you need to do this.

Another way you can track your order as it with our couriers is by entering your Order Reference number and postcode via their sites:

Track and Trace - TNT

Alternatively, you can also see which courier is delivering your order by signing into your Account.  Once you're logged in click on 'My Account' link which is in the top right corner. 

IMPORTANT NOTICE 08/10/2021 - Due to a technical problem at our couriers, TNT, we are experiencing a few problems with some parcels not being delivered on time. We are monitoring the situation closely & putting alternative arrangements in-place where possible. Please accept our apologies.

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