We aim to please and hope that you will be completely satisified with your purchase. However, if your order is imperfect or incorrect in any way, please contact us within 14 days to let us know and we'll either refund or exchange for you.
Our returns address is:
The Plastic People (Returns)
221 Pontefract Lane
If your order arrives with any signs of damage please sign for it as DAMAGED and let us know within 7 days. Please email a photograph to email@example.com along with your name and order number and we will sort out a refund or replacement for you.
Please keep the contents of your order and its original packaging so we can collect the damaged goods.
If you need to cancel or amend your order contact us quoting your order reference number within 7 days and we'll exchange or refund it for you. Please note orders for cut to size or shape plastic are excluded from this and we are unable to cancel or amend these orders once they have been placed.
If your order has already been processed when you email us with a change, you will need to return the goods to us using the Returns procedure above.
Click for a complete run down on our terms and conditions of sale.