Delivery & Returns
"Your service was brilliant, plastic arrived the following morning, promptly and well wrapped. The quality is very good and we are really pleased with it." - Denis Williams.
Our business is about getting the right plastic to you in top condition, when you want it. Last month, we achieved that with 99.9% of our deliveries. The other 0.1% we re-issued, no quibbles.
We all like to know the full price of things before we buy – and importantly before we start entering details into online shopping carts. Within our industry it is typical to calculate plastic delivery charges on weight and size so a complete delivery price is not always shown upfront on many sites. We have tried to do our best to make it as clear and transparent for shoppers as possible by having one standard delivery charge of £12, regardless of what the size and weight of what is bought.
Our standard delivery service (£12), takes 2 - 3 business days (8am to 6pm) and operates across mainland UK (exc Ireland). We also provide a next day delivery service for orders placed before 1pm, charged at £18.
We're confident our prices are the most competitive online and don't think you'll get the same plastic delivered to your door for less. If you find that you can, call or email us before you order and we'll match the better price.
When you place an order with us we will:
- email you confirming your purchase
- email when your order despatches on your chosen service (next day or standard)
- carefully pack your order to protect it during transit. Depending on your order, this may be bubble wrap, cardboard sheet or tube or a wooden pallet. Our plastic is also protected by film on both sides so when you receive it simply peel this off to reveal your plastic.
Callers to our trade counters in Leeds and Hull are welcome, Monday to Thursday 08:00 – 17:00 and Friday 08:00 - 16:00. You can view our materials before you buy or come to collect. Of course, if you collect your order we will make no delivery or packing charge.
Returns - Our No Quibble Policy
We aim to please. If we supply imperfect goods or get your order wrong, please tell us within 14 days and we will replace or 100% refund your order without fuss. Please keep the protective film on the plastic and don't try to use it.
Help us out. Plastic leaves our warehouse in top condition. We also give you our word to package and protect it so that it doesn't get damaged on its way. When your goods are delivered please check them over - if there is damage, please write 'GOODS RECEIVED DAMAGED.'
Click for a complete run down on our terms and conditions of sale.
